FAQ | Scale Info

Common Inquiries

How accurate is the equipment?

All SCALE INFO products are lab-calibrated for precision. Our digital and lab series provide accuracy up to 0.001g, while industrial models meet strict trade standards.

What is the warranty period?

We offer a 12-month manufacturer warranty on all weighing equipment, covering manufacturing defects and technical malfunctions under normal operating conditions.

Can you handle bulk orders?

Yes, we specialize in commercial and industrial supply. Our platform scales and retail systems are available in volume with custom logistical coordination for large facilities.

How do I calibrate my scale?

Most units feature one-touch digital calibration. For industrial-grade scales, we recommend our certified maintenance service to ensure NIST-traceable precision results.